 Google Trends Showcases Surge in VoIP Technology |
Any way you slice it, VoIP solutions are on the rise. The lure of decreased costs and increased flexibility has led to a marked uptick in the number of businesses that are abandoning on-premise PBX systems for hosted PBX and UC (unified communications) systems. Cloud-based business solutions are the way of the future, spurred by innovations in technology and accessibility that make the switch from on-premises systems to UC easier and more affordable than ever.
A recent market report by Infonetics noted that hosted service seats grew globally by 20 percent in 2013, and are predicted to have gained another 13 percent by the end of 2014. In contrast, growth in traditional PBX systems has remained stagnant for the last several years, and is showing signs of gradual decline. The economic and technological drivers behind this trend deserve attention.
