Expo 2020 - Dubai, UAE
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Unified communications has become a transformative and ubiquitous line of technologies in a relatively short period of time, and businesses have already started to reach toward more prolific use of these tools in efforts to reduce expenditures and stimulate collaboration that leads to innovation. While the technologies and services contained therein are becoming more functional right out of the box, there is still more work to be done to ensure that the firm has reached, and continues to sustain, optimal performances in these regards. Without a strong and targeted strategy in place that is regularly refined to maintain relevance, the chances of striking the greatest chord with UC investments will be inherently lower. Sure, the provisioning process will always be critical, but the decisions contained therein should be guided and informed by policies, planning and more long before the first purchase is made, and it is up to leaders and managers to ensure that they are positioning their companies for the greatest level of success in this regard. Looking forward to 2015, a wealth of trends and transformations are expected to impact the ways in which companies communicate, as well as how UC tools can and ought to be used for a range of purposes. By keeping an eye on the future and trying to proactively adjust strategies to maintain agility and optimal use of UC technologies, firms can ensure that they have the leanest, most powerful line of communications solutions in place possible.

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