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Did you know that the corporate PBX can be entirely replaced by a Microsoft Lync installation?

If you are familiar with Lync’s predecessor, Microsoft Office Communications Server (OCS), may be interested to know that Lync has been augmented with functions that enable many enterprise voice features. On its own, Lync supports voice communication between Lync clients, along with a rich mix of Unified Communications (UC) offerings, including presence, conferencing, screen sharing, whiteboard and file transfer. But to make Lync a true PBX replacement, certain key elements must be provided by outside vendors. With some additional equipment and system configuration, full PBX functionality, including connection to the outside telephone network, is possible. Using Lync as the corporate PBX can generate the best ROI when Microsoft Exchange is already deployed, or is part of the IT roadmap, because Microsoft Exchange is the key to providing features such as voicemail and Interactive Voice Response (IVR).

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