Chances are you have talked to a chatbot and didn’t even know it. Like most contact center innovations, chatbots have been driven by the paradoxical need to both reduce costs and provide better service. As computing power has improved and come down in cost, speech recognition and text to speech programs have followed. This resulted in the introduction of computer driven speech into the contact center. In fact, right now, both Google’s and Microsoft’s speech recognition claim to be 95% accurate, which happens to be as accurate as a human brain.
Using the Akuvox cloud-based portal, can add your all SIP devices like IP Phones, IP Intercoms, Smart indoor monitors easily.
ITSPA institution recently introduced the shortlist of itself Nominees. this list include several categories of the voip devices & solutions companies. The name of Sangoma s-Series IP Phones, see in the list of the Best VoIP Device categorie.
Grandstream, connecting the world with award-winning announced today that TMC, a global, integrated media company, has named the GDS3710 IP Door Camera as a recipient of a 2018 INTERNET TELEPHONY Product of the Year Award
The OpenVox new generation SWG Series appliances have released the 16 ports CDMA&GSM VoIP Gateway. This company will shows to enthusiasts the SWG products and how to set dialing and SMS configuration quickly in the webinar.